Made Well. Backed Better.

An American Warranty You Can Count On

Confidence comes standard with every Mobile Stairlift.

At Climbing Steps, Inc., we don’t just sell powered stairlifts - we design them with care, engineer them to last, and back them with service that only a dedicated American company can offer.

From the moment you receive your stairlift, you're backed by a team that delivers not just a product - but peace of mind. Whether it’s technical support, replacement parts, help with configuration, or simple questions - we’re here with real answers, real people, and real solutions.

The Warranty That Makes All the Difference

A Mobile Stairlift isn’t just a purchase. It’s a long-term decision.
That’s why every unit comes backed by an American warranty built to go the distance.
Because when you’re investing in safety and mobility, the last thing you should be worrying about is what happens if something goes wrong.

  • Frame & Welds

    We cover the structural integrity of your stairlift for its lifetime. If the frame or welds fail during normal use, we’ll repair or replace them at no cost to you.

  • Motors & Wheels 

    Your lift’s drive components are covered for one year. If the motor or wheels stop functioning properly, we’ll take care of it.

  • Batteries

    Any stairlift battery defects are covered for six months. If your stairlift loses or fails to maintain power due to a faulty battery, we’ll replace it.

  • All Mechanical Assemblies

    This includes the gears, braking systems, and other essential moving parts. These are covered for one full year from the date of purchase.

What’s Not Covered

  • Accidents, Misuse, or Negligence

  • Unauthorized Modifications

  • Cosmetic Wear and Tear

  • Improper Storage, Handling, or Maintenance

Service, Support, and Solutions
All Under One Roof

When you reach out, you're talking to our in-house support team—right here in the U.S. No outsourced scripts, no call center handoffs. Just real answers from real humans who know our stairlifts inside and out.

What You Can Count On:

  • U.S. Based Support
  • Fast-Ship Replacement Parts
  • Support That Doesn’t Expire

Have more questions? We’re here, and we’re ready to listen.